Posts Tagged ‘health club marketing ideas’

The building blocks of a good Fitness Marketing Plan

Thursday, January 14th, 2010

091019_r18925_p233Fitness Centers are tightening their budgets and many of them are cutting their marketing budget. I understand that these times are tough and I know that many Health Clubs are even laying off employees, but it is important to understand that cutting your marketing budget can often cause more harm to the growth of your Health Club than you realize.
Studies have shown that Fitness Centers that continue to market during tough economic times often see growth during those times, where businesses that cut their marketing budget will often see a decrease in sales.
It’s not time to cut the marketing budget, it’s time to re-evaluate your marketing and analyze what is working and what’s not. Take time to explore new options of marketing that cost less, but can still deliver the results you are looking for.
We cannot ignore these financial difficulties that our country is facing, but today I want to help you understand the importance of marketing during the recession. Learn how to set a marketing budget that you can work with, and explore popular no cost to low-cost marketing tips that you can begin implementing today.
Every health club owner should develop a written guideline that sets forth the club’s marketing strategy. This document is used to judge the appropriateness of each action that the business takes. If a fitness center has to take an action that is off-strategy, it may indicate a temporary emergency action prompted by competition or other factors beyond normal management control. Or it may indicate the need to change or revise the club’s marketing strategy.

A good marketing strategy provides specific goals and can include:
• a description of the key target buyer/end user
• competitive market segments the fitness center will compete in
• distribution channels
• the unique positioning of the club and its products versus the competition
• the reasons why it is unique or compelling to buyers
• price strategy versus competition
• marketing spending strategy with advertising and promotion
• possible research and development
• market research expenditure strategies.

An overall fitness marketing strategy should also:
• define the fitness center
• position the club as a leader, challenger, follower, or niche player in the category
• define the brand or club personality or image that is desired in the minds of buyers and end users
• define life cycle influences, if applicable

Strategy statement tests. If the statements in your strategy are measurable and actionable and work to differentiate your company and products apart from the competition, congratulations! If they are not measurable and actionable and do not differentiate your company from the competition, revise them until they are.

A good working marketing strategy should not be changed every year. It should not be revised until company objectives (financial, marketing, and overall company goals) have been achieved or the competitive situation has changed significantly, e.g., a new competitor comes into the category or significantly different or new products emerge from existing competitors.
While a comprehensive marketing plan can be a vital component to any business plan, it’s often neglected by small business owners, online business owners and webmasters, and independent or creative professionals, for a few reasons:

• They simply don’t want to put the effort into writing a full marketing plan.
• They’re too short on time to write a comprehensive marketing plan.
• They don’t know how to write a marketing plan, and are flustered by the process.

A one page marketing plan can, in these cases, be a viable alternative to a full marketing plan, while still touching on important marketing strategy areas. This sample includes a variety of marketing areas that should be addressed.

A one page marketing plan can, in these cases, be a viable alternative to a full marketing plan, while still touching on important marketing strategy areas. This sample includes a variety of marketing areas that should be addressed. Use the following guide to help you fill out your one page marketing plan:

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Health Club Management – Coaching your Team towards a Goal

Wednesday, December 9th, 2009

Health Club Management

Over the past few weeks I’ve been doing a lot of consulting with club owners in regards to club management. This is one in particular that I’m very passionate about, mainly because that’s where I got my start in the fitness industry. It really drives me bananas when I walk into a health club and there are no systems in place. I can only imagine how aggravating it must be for the members and employees to be part of a chaotic environment. So that being said let me stop venting and give you a couple of tips that will help you on the road to developing in house marketing, sales and management systems.

First things first, let’s look at marketing.

A few rules to remember when marketing for new gym members.

1. Sale Solutions – When a member joins a fitness center they could care less about how fancy your equipment is. Planet Fitness has proved this. If you walk into any Planet Fitness you will find the same boring cookie cutter equipment. So why are they so successful? The answer is because they are selling a solution. The solution is an environment that anybody can feel comfortable in. That’s there brand and that’s the secret to their success. A good marketing piece we’ll sale a solution. Here are a few examples of the solutions people are looking for when they buy a gym membership: low price, weight loss, risk free money back guarantee, great social scene, no pressure environment, etc.

2. Go Big or Go Home – A fitness center’s marketing budget should be a minimum of 10% of your current draft per month. You may be asking yourself, “How can I afford to spend that much on marketing every month?” A better question would be, “How can you not afford to spend that much money on marketing?” I know some great and inexpensive ways to market your health club that I will go into in a different post. The main thing I want to get in your head is that you have to spend money to make money. And your marketing should be both proactive and reactive.

3. Budget, Budget, Budget – Setting up a marketing budget is the key to successful marketing campaigns. So you ask, how should I go about setting up a marketing budget? Well, I already gave you one key: spend at least 10% of your monthly draft on marketing. There’s a lot more to creating a marketing budget for your gym, so feel free to shoot me an e-mail or give us a call and I can give you a few more free tips.

Next we’ll look at sales.

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What Makes For a Good Health Club Business Plan?

Thursday, September 17th, 2009
Sucess With Health Clubs

Sucess With Health Clubs

The fundamentals of goal settings will involve deciding what you actually wish to do with your private life and what short term and long term goals you must attain it. Then you have to break down goals into the smaller and controllable targets that you have to complete in your way to achieving your lifetime targets. Once you have your list waste no time in tackling your goals.

So having a Health Club Business Plan is a no brainer.

Lets talk about a few key point to writing a Health Club Business Plan.

What makes for a good country club business plan is the same things that make for any good business plan, which just a few differences. The most significant thing to keep in mind in any plan, though, is that having A plan is far better than having NO plan at all, even if the plan is a little misty, to start. This can always be corrected down the road. What’s a fact, though, is that enterprises that begin with no written plan regularly go down to beat inside their first 3 years. Health Club Business Plan reveal your weakness.

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Knowing When to Call in the Consultants

Wednesday, September 9th, 2009
Fitness Consultants

Fitness Consultants

Could your health club or weight loss business benefit from fitness consulting? In today’s market, every member counts and many businesses are struggling to maintain membership roles as people make spending cutbacks. Deciding whether fitness consulting is the right thing for your business can be tricky. After-all, as the recession affects your member’s pocketbooks it affects yours. Many club owners are tempted to ‘batten down the hatches’ and attempt to weather the storm of economic uncertainty. Before you do that, however, there are some basic things you can consider to see if fitness consulting is right for your business now.

Fitness consulting from highly qualified professionals with solid industry experience could be just the thing to strengthen your business and help you weather the storm of economic uncertainty. One of the keys is gaining market exposure. It is possible to gain new members from the ‘couch potato’ set – those people who would not normally walk into a health club. Fitness consulting can help you create a marketing plan that reaches out to these people. Getting a broader spectrum of people through the door in the first place is one of the prime goals of fitness consulting. But what do you do with these people once they arrive?

Working with an experienced fitness consulting company, you can learn the steps to effectively sell memberships to the ‘uninitiated’. Someone who has never worked out in a gym before or thinks of gym as the place of school days torture will be sceptical about the benefits. They are likely to come through the door with a ‘prove it’ attitude. Working with a fitness consulting company you and your staff can gain the skills needed to effectively sell the benefits of working out at your club. Good fitness consulting is specifically aimed at helping you look at your business through fresh eyes – to see what the customer sees, and understand what they need.

In the end role, a fitness consulting company is there to help you re-evaluate your business, to expand upon the things that are working, and to make changes where necessary. With a focus on proper promotion, fitness consulting can help bring in new members from that segment of society that is not already on-board with the fitness revolution. If your business is flourishing, adding new members and expanding services in today’s economy, great! If not, you should call a professional fitness consulting company.

Call today and ask about how our Consulting Programs could help you.

You will receive 1 FULL hour of consulting for FREE!

Thank you!

Joshua Fleming

Fitness360

Fitness360 Video Intro

Thursday, July 30th, 2009

Hello World….

Fitness360 Marketing Intro from Fitness360 Marketing on Vimeo.

Fitness Boot Camps 101…. A Three Step Plan

Monday, July 20th, 2009

personal_trainer_boot_camp

In today’s market place you not just have to be creative but you also have to be able to deliver. As a fitness professional, if you’ve spent any time researching paths to increase the profits you generate from your business, you know that boot camps are an excellent way to do just that.

Running a fitness boot camp makes it easy to :

* Book multiple clients at the same time, augmenting your output
* Train folks with little or no equipment
* Set everything up without having your own gym or studio
* Work with huge groups of folks all at the same time
* Earn more income an hour without doing more work

Folk are flocking to these boot camps because they’re fun, effective, and convenient. Health club owners are missing a massive amount of money by not integrating boot camps into there inventory of programs.

And since you can perform fitness boot camps at local parks, playgrounds, or even in your own yard, there’s no need for a gym membership - or any overhead fees for you. That means that the average Joe personal trainer can suck uplarge amounts of  business with just a few easy advertisements. This leaves you Joe health club owner with less clients, less cash and more worries.

So lets go over a few thing to think about before just leaping into doing boot camps, then I will help you get the ball rolling.

(Step 1)

Ask why? Why are you wanting to start a boot camp? The first question to ask yourself is what are your long-term goals is in regards to your personal training profits center. If your not producing at least 25% of your club money in some kind of personal training, boot camps, weight loss, etc then you not running a successful club. Now you may be saying  “wait, I am not making that sort of cash on PT but I am doing OK.” I’ll just say that different folk may have different standards for success.

If your goal is to maximize your profits and cut back your workload then boot camps are great way to do just that. So what is a fitness boot camp? The term “boot camp” just means big group training class. A boot camp will ideally have 10-20 clients. Sessions will last 60-90 mins. The price tag should be between $125-$199 per month. We all know that one on one PT sessions are a waste of time. Sure if a client wants to pay you $90.00 per 1 hour sessions take the cash, but your personal training profit center will never grow if you’re still thinking Old school.

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21 tips in developing a profitable Telemaketing Program for health clubs.

Monday, July 13th, 2009

Telemarketing for health club marketing There are many forms of health club marketing. Some produce a higher ROI (Return on Investment) than others. Phone sales or Telemarketing is an under valued method to effectively contact your potential health club members and close sales. Receiving a phone call from an energetic health club professional, with a purpose driven phone script, is very powerful. Be aware that effective phone skills will show your personality over the phone. Someone that has been thinking about joining a health club may just be waiting for a motivated health club owner to give them a call with an invitation to come in for a free 2 week pass to the “best health club in town.”

Benefits of using Telemarketing for Health Club Marketing:

1. It will affect your entire market. Having your prospects name, phone number, address, etc., reduces the sales cost greatly. A health clubs staff will no longer need to souly depend on lead boxes for names and numbers. It is also easier for sales staff to let current members, as well as hopeful members, know about new or upcoming products and services the club would like to showcase.

2. It is synergetic.In other words, telemarketing will cross promote the other marketing streams you already have in place like: direct mail, lead boxes, etc. The health club establishes the conversation with the prospect rather than just waiting for them to walk in. This is proactive marketing.

3. It is flexible. Different from other media in Direct Marketing, a Telemarketing campaign can change the communication of the marketing on the basis of the answers we receive. This skill set is invaluable in today’s struggling economy where every new member is worth their weight in gold. You can’t risk losing 1 prospect.

4. It is measurable.Telemarketing campaigns have many steps that can be modified to achieve the best possible results. After comparing the results from other campaigns on a week by week basis, a health club is able to develop, analyze the benefits, point out the mistakes and take corrective actions needed to maximize its’ effectiveness.

5. It is fast moving.Phone calls are short - appointments are made quickly. A professionally ran health club telemarketing campaign will generate on average 25-75 new appointments a week. If you have 50 appointments show up, and close an industry standard 75%, you will receive 38 new sales a week.

6. It’s cheap. A telemarketing campaign will cost around $200.00 a week. That covers call list, payroll, phone lines.

Now that you’re starting to understand the benefits that Telemarketing can provide to a health club’s marketing program lets look at some of the steps in starting up your own telemarketing campaign. Every health club will vary its’ approach based on several factors, but the following steps will give the blueprint to follow.

Steps to develop a Successful Telemarketing Campaign:

1. Set up Call Room Rules.The staff you hire will need to know exactly what you expect from them. Things like: daily appointment quota, follow up rules, call conflicts, shift hours, conformation rules, etc. Have the rules in place to insure your telemarketing campaign is ran in a professional and profitable manner.

2. Buy a Call List. There are serious laws governing telemarketing. The “Do Not Call Registry” (DNCR) is a federal department that watches out for consumers? If a person has listed their number on the DNCR, and you contact them, you may be fined up to $35,000.00. There are services that sell call list that have been scrubbed against the DNCR and are safe to call. This list is KING get a good list that has been updated in the past few months.

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The 4 steps to have happy members using smart Health Club Marketing.

Friday, June 26th, 2009

Health Club Marketing MistakesThe members of a health club either make you the club a success or they can bring complete failure. It’s up to the club owner to decide which way it will go. Fitness360 realizes what owners go though on a daily basis. Bills, equipment, computers, employees, programs, advertising, etc. It’s never ending and it can get very crazy at times! But that doesn’t give anyone the right to slap the “gift horse” in the mouth. Experts know “word of mouth advertising” is the best marketing one can receive. Fitness360 realized this long ago, so after years of testing, finally we have the tool for the job. The Fitness360 “Membership Rewards Program” is finally here and it will birth “word of mouth marketing” for health clubs that will thrust a clubs’ profits through the roof.

Health Club Marketing starts with the members. I can tell you just what type of a club your running by simply asking a few questions of a sales person from GNC or a health food store in your area. Health Club owners forget sometimes that the customer is always right, even if their wrong. I have consulted with many club owners that actually believe they are doing the members a favor by “allowing” them to train at their club. This is unbelievable!

Owners, if you want to be successful, day after day, year after year…. WISE UP!

Ok, so how do you start to own your club and stop being owned by it?

Fitness360 has a 4 step method in taking health clubs
from second class to the TOP OF THE CLASS.

STEP 1
Understand you don’t know everything. Without getting this point your “helpless.” Health Club Marketing by Fitness360 is not a miracle solution for a failing club with an untrainable club owner. It’s a system that will save a health club from failing, like it has so many other times in the past, but can only do so if the owner is willing to learn.

STEP 2
Know that most people find change VERY difficult. The only way your going to become the best health club owner in town is to change. Bottom line! The reason health clubs fail is mainly do to the fact that the owner will not change their procedures, practices, mindsets, etc. This is a big sticking point for most owners.

STEP 3
Believe in yourself and in your business again. Can you remember the day you decided to open your club and how it felt like a new chapter in you life. If you can get back to that “on fire” mindset, your success is guaranteed. Without getting a fresh heart, your doomed.

STEP 4
Invest into your members and they WILL invest into “their” health club. It’s the law of “cause and effect” working to bring in paying prospects, create raving members and establish your brand. Now at this point I would remind you of STEP 1 if your doubting the power of a Membership Rewards Program.

Our customer reward packages are proven business builders.

fcs_161 Commercial quality
fcs_161 Great printing
fcs_161 Affordable
fcs_161 A package for every price point!

With our Customer Rewards Packages Members:

fcs_161 Feel like a part of your team
fcs_161 Advertise for you
fcs_161 Have tangible gifts to take home after joining

Packages start at just $12.95 each!
*Select from a wide variety of colors and styles
*Coordinate your package to match your business colors

And the best thing is:

YOUR LOGO ON EVERYTHING!

Reward your customers and advertise at the same time!

NOW your ready to implement our “Membership Rewards Program.” GO check it out for yourself.

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Kevin Thompson, Athletic Training Systems

Monday, June 1st, 2009

After 2 weeks of On-Site Consulting I can honestly say we are now doing EVERYTHING right. Thank You Fitness360!

Debra Burch, Gold’s Gym

Monday, June 1st, 2009

Not only did they bring in over $285,000 in 8 weeks but they also taught us how to recession proof our  health club.